DELIVERY POLICIES
Delivery is available for certain products only. All Special Occasion Cakes
and Wedding products including favors and Decorative Cupcakes are
available for delivery.
Deliveries within Calgary range from $12.00 and up. The delivery fee will
be assessed when placing your order. Refer to our delivery map to
determine your delivery charge. Deliveries outside the normal delivery
areas may be made for an additional fee.
For highly complex cakes like our Custom Luxury Wedding Cakes, a set-up
fee may also apply in addition to the delivery fee. This fee will be assessed
during your consultation.
If you are outside our delivery area, we can arrange for you to transport
and set up your own cake that will include increased internal structure and
packaging for cake transport for an additional fee. The details can be
discussed further at your consultation.
COURIER SERVICE
Courier service is available starting from $12.00
Please inquire for additional details and pricing.
ORDER POLICIES
To place an order, please contact us by email:
hello@shebakesbouquets.com
To confirm your order, we require full payment to be paid when the order is
placed.
No changes to your order such as flavors or finishing details will be
accepted once full payment is received.
No refunds or store credit will be given
If a pastry shop order is canceled with more then 48 hours notice of
scheduled pick up date, a refund or store credit will be issued for 50% of
the order total.
If a pastry shop order is canceled with less then 48 hours notice of the
scheduled pick up date, the full cost of the order is non refundable.
The above policy excludes wedding and special occasion orders that have
been issued an invoice. Please refer to invoice for stated cancellation
policy.
Refund policy
Close
We do not provide any refunds or exchanges on items purchased at She Bakes
Bouquets. If you have a concern or customer service issue, please contact us at
hello@shebakesbouquets.com
PRIVACY STATEMENT
When you purchase something from our company, as part of the buying and
selling process, we collect the personal information you give us such as your
name, address and email address.
When you provide us with personal information to complete a transaction,
verify your credit card, place an order, arrange for a delivery or return a
purchase, we imply that you consent to our collecting it and using it for that
specific reason only.
If we ask for your personal information for a secondary reason, like marketing,
we will either ask you directly for your expressed consent, or provide you with
an opportunity to say no.
If after you opt-in, you change your mind, you may withdraw your consent for
us to contact you, for the continued collection, use or disclosure of your
information, at anytime, by contacting us at hello@shebakesbouquets.com
We may disclose your personal information if we are required by law to do so
or if you violate our Terms of Service.
If you choose a direct payment gateway to complete your purchase, then
Stripe stores your credit card data. It is encrypted through the Payment Card
Industry Data Security Standard (PCI-DSS). Your purchase transaction data is
stored only as long as is necessary to complete your purchase transaction.
After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as
managed by the PCI Security Standards Council, which is a joint effort of
brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card
information by our store and its service providers.
In general, the third-party providers used by us will only collect, use and
disclose your information to the extent necessary to allow them to perform the
services they provide to us.