What ingredients do you use?
We use only the finest and freshest ingredients available - locally sourced and organic whenever possible. Callebaut chocolate, farm fresh eggs and real butter are what makes our pastries taste so delicious! We even create our own signature homemade baking flour and natural yeast and use Turbinado sun-dried cane sugar in most of our products. Turbinado sugar is minimally processed, high in minerals and has a low glycemic index. Our products do not contain any preservatives or shortening, we use only 100% natural edible food colours and make our own homemade fruit purees.
Do your pastries require refrigeration?
Yes, absolutely. Our products do not contain any preservatives or shortening so they must be refrigerated. Please take PetiteCakes out of the fridge a half hour before eating. If you want to keep your PetiteCake longer than 3 days, feel free to put them in your freezer. Our recipes are especially created so that the pastries won't have freezer burn.
Do you have gluten free options?
Yes, we have a lot! You can order your PetiteCake, Cakes, Cream Tarts and Tarts gluten free. We also do yummy macarons and marshmallows that are gluten free.
Do you have gift cards?
It's easy as pie to give the gift of a PetiteCake, Cream Tart or any pastries from our collection. You can also gift to a loved one an opportunity to take a Decorating Art class! Just click on the denomination you desire, and our electronic gift card will be sent via email to the recipient.
We accept Visa, MasterCard, American Express.
Our products are delivered personally by a member of our She Bakes Bouquets staff. Delivery costs within Calgary is $12 and up. The delivery fee will be assessed when placing your order. Refer to our delivery map to determine your delivery charge. Deliveries outside the normal delivery area may require an additional fee.
All our pastries, cakes and baked goods are available for ordering and delivery within 24 hours. Orders must be received before 3:00pm to be delivered on the next business day. To place an order, please contact us by email: firstname.lastname@example.org. To confirm your order we require full payment when the order is placed. No changes to your order such as flavours or finishing details will be accepted once full payment is received.
Refunds and Cancellations
If an order is canceled with more than 24 hours notice of delivery date, a refund or store credit will be issued for 50% of the order total. If a pastry shop order is cancelled with less than 24 hours notice of the delivery date, the full cost of the order is non-refundable. The above policy excludes weddings and special occasion orders that have been issued an invoice. Please refer to the invoice for stated cancellation policy.
If you have a concern or customer service issue, please contact us at email@example.com
For Highly Complex Cakes or Custom Luxury Wedding Cakes
A set-up fee may also apply in addition to the delivery fee. This fee will be assessed during the consultation.
If you are outside of our delivery area, we can arrange for you to transport and set up your own cake. This will require additional internal structure and packaging for cake transport resulting in an additional fee. Details can be discussed further at your consultation.